Employer Assistance

Industrial relations law and human resources policies are complex and time-consuming to navigate. Make an error, and it can cost you dearly in time, energy and money. Thanks to your membership of Chinchilla Community Commerce & Industry you can access CCIQ's Employer Assistance services free of charge. 

Our knowledge is your power.

Employer Assistance is a phone and email service for members who need help managing staff – like industrial relations, HR and awards.

We’ll talk you through common employment concerns such as employee counselling, redundancy, union activity, leave entitlements, and general workplace health and safety.

Help at hand

Employer Assistance is delivered by CCIQ's internal team of workplace relations professionals, each dedicated to providing timely and accurate advice. In every area of employment law and human resources, we’re here to help.

Our team can even help you access specialist legal and workers’ compensation advice.

You can contact the team on 1300 731 988 or advice@cciq.com.au.

Interpreting and applying

Changes to the Fair Work Act have made staffing more complex for employers, and most calls to Employer Assistance  are about interpreting the new modern awards. Each year,Employer Assistance  saves callers millions of dollars in fines or fees – from underpayments through to unfair dismissal.

Please visit our membership portal where you can subscribe to awards and view your current subscriptions and award updates.

Recent case studies

We work with members across Queensland every day to navigate workplace laws.

These brief case studies give a picture of the support we give.

  Contact Employer Assistance